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Reset Password – Admin Panel

The Customer Admin Panel is used for managing billing, subscriptions, invoices, and tenant details. After completing subscription, you will receive a Welcome Email with login credentials for the Admin Panel.

πŸ“Œ Credentials Provided:

  • Username β†’ Email you used at the time of subscription.
  • Password β†’ Shared in Welcome Email (unless you changed it).

⚠️ Important: Both the Main App and the Admin Panel are separate logins. Reset both passwords after your first login.

πŸ” Method 1: Change Password (When You Remember Current Password)

  1. Go to the Admin Panel URL (checkout.daaisuite.site).
  2. Login with your email and password.
  3. Navigate Main Menu β†’ Profile Icon given at the bottom β†’ Click on it
  4. Locate the Change Password option.
  5. Enter:
    • Current Password
    • New Password
    • Confirm New Password
  6. Save changes β†’ Logout β†’ Login again with the new password.

πŸ”„ Method 2: Forgot Password (Self Reset via OTP)

If you forgot your Admin Panel password, use the Reset Password option:

  1. On the Login Page, click Reset Password.
  2. Enter your Registered Email Address β†’ Click Submit.
  3. Check your email β†’ You will receive an OTP.
  4. Enter the OTP on the reset screen.
    1. βœ… If correct β†’ Redirected to Enter New Password screen.
    2. ❌ If incorrect β†’ Error message will display.
  5. Enter New Password and Re-type Password.
  6. Click Submit.
    1. βœ… If both match β†’ Password reset successful.
    2. ❌ If mismatch β†’ Error message until corrected.

⚠️ Notes & Best Practices

  • Only Admin Panel users with correct credentials can reset passwords for other users.
  • Admin Panel login = email used during subscription + Welcome Email password.
  • Always reset your password immediately after first login.
  • Use a strong password (min. 8 characters, mix of letters, numbers, and symbols).

βœ… Summary

  • Reset password directly from Admin Panel Profile Settings if you know your current one.
  • Use Forgot Password (OTP) option if you don’t remember it.
  • Only Admins can reset other user passwords.